THE SERVICE CEO TOOLBOX™
Business Management & Operating System
Crazy Simple Systems to Help You Run a Better Service Business
Stop rebuilding the same spreadsheets, documents, processes, and plans from scratch.
The Service CEO Toolbox gives you practical calculators, templates, SOPs, dashboards, AI resources, checklists, and step-by-step guidance built specifically for service business owners based on Todd Shillington's book The Service CEO: Build a Business That Works Without You. Use what you need today. Add the next system when you are ready.
No More Reinventing the Wheel
Service business owners solve the same problems every day:
- — What should we charge?
- — Is this job actually profitable?
- — Where did the cash go?
- — How do I train someone to do this correctly?
- — What should I say when following up on an estimate?
- — How do I use AI without wasting hours testing tools?
- — How do I create systems when I am already too busy?
Most owners respond by searching online, rebuilding spreadsheets, borrowing forms, or keeping everything in their heads.
The Service CEO Toolbox replaces that scattered approach with practical resources that are ready to use, customize, and implement.
Your Personalized Business Command Center
Service CEO Operating System
Track the numbers, priorities, systems, and decisions that move your business forward. The Operating System shows you what to fix, and the Toolbox helps you fix it.
Get the Tools to Solve Today's Problem—and Build Tomorrow's Business
Price With Confidence
Use practical tools to calculate pricing, margins, labor costs, overhead, and job profitability.
Protect Cash Flow
Plan ahead with cash flow forecasts, break-even tools, budgets, and financial dashboards.
Build Repeatable Systems
Turn the way you work into clear SOPs, workflows, checklists, and operating standards.
Hire and Lead Better
Create stronger job descriptions, interviews, onboarding plans, scorecards, and employee systems.
Win More Work
Improve marketing, estimate follow-up, reviews, referrals, sales conversations, and customer communication.
Build a Valuable Business
Reduce owner dependence, strengthen recurring revenue, assess business health, and prepare for long-term value.
Everything Is Organized Around the Business You're Building
The Toolbox is organized into five practical areas so members can quickly find the resource that matches the problem they are trying to solve.
Know Your Numbers
Understand what your business earns, spends, needs, and can afford.
- Hourly Rate Calculator
- Labor Burden Calculator
- Overhead Allocation Calculator
- Markup vs Margin Calculator
- Material Markup Calculator
- Pricing Calculator
- Job Profit Calculator
- Cash Flow Forecast
- Business Valuation
- Minimum Service Call Calculator
- Emergency Pricing Calculator
- Recurring Maintenance Pricing
- Change Order Profit Calculator
- Break-Even Calculator
- Gross Margin Calculator
- Net Profit Goal Calculator
- Revenue Goal Planner
- Monthly Budget Builder
- Debt Payoff Planner
- Equipment Purchase vs Lease
- Cash Reserve Calculator
- Seasonal Cash Flow Planner
- Owner Pay Calculator
Build Better Systems
Create repeatable processes that reduce mistakes, save time, and make the business less dependent on you.
- Technician Capacity Planner
- Daily KPI Dashboard
- Job Cost Tracker
Win More Customers
Create a more consistent approach to marketing, sales, follow-up, reviews, and referrals.
- Five-Star Review Request Template Kit
- Marketing Plan Generator
- Marketing ROI Calculator
- Cost Per Lead Calculator
- Cost Per Acquisition Calculator
- Google Review Tracker
- Local SEO Scorecard
- Website Conversion Calculator
- Referral Program ROI Calculator
- Email Campaign Planner
- Social Media Content Planner
Lead Your Team
Hire more intentionally, train more consistently, and create accountability without constant micromanagement.
- Delegation Planner
- Hiring Cost Calculator
- Employee Scorecard Builder
- Interview Question Generator
- Compensation Comparison Tool
- Commission Calculator
- Labor Cost Percentage Calculator
- PTO Tracker
- Employee Onboarding Checklist
- Performance Review Builder
- Organizational Chart Builder
Planning & Goals
Set clear goals, establish priorities, track business health, and lead your company with a consistent planning rhythm.
- Annual Planning Tool
- Quarterly Planning Session
- Weekly CEO Planner
- Business Scorecard
Use AI Without Turning It Into Another Full-Time Job
The Toolbox helps members use AI for practical business tasks—not technology for technology's sake.
Important: AI resources are designed to give the owner a strong starting point. Members remain responsible for reviewing, customizing, and approving business communications and decisions.
Start With One Problem. Build One System at a Time.
Choose the Problem
Find the calculator, template, system, or guide that matches what your business needs now.
Customize the Resource
Add your own numbers, services, team structure, processes, and brand language.
Put It to Work
Implement the resource in your business and return when you are ready to build the next system.
One Brick a Day. A Business Built to Last.
Built for Service Business Owners at Every Stage
Solo Owner
For owners who are still doing most of the work and need help getting organized, pricing correctly, and creating their first systems.
Small Team
For growing businesses that need clearer workflows, better hiring, stronger communication, and more consistent financial controls.
Multi-Team Company
For established businesses that need management systems, scorecards, dashboards, accountability, and repeatable operations.
Future Seller
For owners who want to reduce owner dependence, increase business value, strengthen recurring revenue, and prepare for an eventual exit.
Perfect For Industries Like:
What's the Difference Between the Resources Center and the Toolbox?
| Feature | Resources Center | Service CEO Toolbox |
|---|---|---|
| Articles and educational content | Included | Included |
| Free guides and introductory resources | Included | Included |
| Business calculators | Limited | Full access |
| Downloadable templates | Limited | Full access |
| SOP and checklist library | No or limited | Included |
| AI tools and prompts | Limited | Included |
| Business dashboards | No | Included |
| Hiring and leadership systems | Limited | Included |
| New member resources | No | Added regularly |
| Practical implementation tools | Limited | Core membership benefit |
Choose the Level of Support That Fits Your Business
Service CEO Toolbox
Use practical tools, templates, calculators, systems, AI resources, and training at your own pace.
Best For:
Owners who want a proven starting point and are comfortable implementing resources inside their own business.
Business Growth Services
Work directly with The One Hour Contractor on strategy, marketing, systems, AI, pricing, leadership, or business growth.
Best For:
Owners who want customized recommendations, hands-on implementation, or ongoing guidance.
The Toolbox gives you the resources.
Business Growth Services give you personalized help applying them.
A Few of the Tools Members Can Put to Work Right Away
Business Health Assessment
Evaluate your business across key operational areas to identify exact gaps holding back growth.
Hourly Rate Calculator
Determine exactly what you need to charge per hour to cover overhead, labor, and hit your profit goals.
Job Profit Calculator
Plug in materials, labor, and overhead to see the true net profit margin of any job before you send the estimate.
Cash Flow Forecast
Map out expected income and expenses to predict cash crunches before they happen.
Crazy Simple SOP Builder
A structured template to document any process in your business quickly and clearly without overcomplicating it.
Business Valuation Calculator
Get a realistic estimate of what your service business might be worth to a buyer based on current financials.
Practical Resources. Real Progress.
"I used to send estimates and just hope the job made money — now I plug in materials, labor, and overhead before I quote, and I've caught three jobs this month alone that would've barely broken even."
Owner, Mike's Plumbing
"I used to get blindsided every time a slow month hit and payroll was due — mapping out my income and expenses ahead of time in the Cash Flow Forecast means I can see the crunch coming weeks out and actually plan for it instead of scrambling."
Pest Control Service
"I always thought of my company as just a job I owned — running my numbers through the Business Valuation Calculator was a real eye opener, and it completely changed how I think about what I'm actually building."
Owner, Arborist Crew Services
Choose the Membership That Works for You
Get complete access to the Service CEO Toolbox with either flexible monthly billing or discounted annual billing. Both plans provide access to the same core Toolbox resources.
Monthly Membership
Flexible monthly access. Cancel future renewals according to the membership terms.
- Full access to the Service CEO Toolbox
- Business calculators and assessments
- Templates and checklists
- SOPs and Crazy Simple Systems™
- AI resources and prompts
- Dashboards and planning tools
- New resources added regularly
- Member-only updates
- Access while the membership remains active
Annual Membership
Equivalent to $93.75 per month, billed annually.
Save $375 per year — 25% off monthly pricing
- Everything included in the monthly membership
- Full access for one annual billing period
- One annual payment
- $375 annual savings
- New resources added regularly
- Member-only updates
- Access while the membership remains active
Monthly memberships are billed at $125 today and renew automatically every month until canceled. Annual memberships are billed at $1,125 today and renew automatically every year until canceled. You may cancel future renewals according to the membership terms.
Join, Explore, and Decide What Works for Your Business
Membership is designed to give service business owners practical resources they can begin using immediately. Monthly members can cancel future renewals according to the membership terms.
Frequently Asked Questions
Stop Rebuilding Your Business From Scratch
Get the practical systems, calculators, templates, AI resources, and guidance you need to solve today's problems while building a stronger business for tomorrow.
Simplify · Scale · Succeed