Terms of Service

Please read these Terms of Service ("Terms") carefully before using the services or website of The One Hour Contractor ("Company," "we," "us," or "our"). By booking a service, making a payment, or using our website at www.theonehourcontractor.com, you agree to be bound by these Terms.

1. Services

The One Hour Contractor provides professional business growth, digital marketing, and automation services for contractors. Services include but are not limited to:

• Visibility & Lead Generation
• Digital Presence & Website Development
• Customer Retention & Follow-Up Systems
• AI Receptionist Services
• Brand, Systems & Operations Consulting

All services are subject to availability and an initial assessment where applicable. The Company reserves the right to decline any project that falls outside our service area or capabilities.

2. Estimates and Quotes

Estimates provided by the Company are based on information available at the time of assessment. Final pricing may be adjusted if conditions differ materially from what was represented at the time of the estimate, if additional work is identified once service has begun, or if scope changes are requested by the client. Any material changes to scope will be communicated and agreed upon before additional work proceeds.

3. Payment Terms

Deposit: A deposit or setup fee may be required to confirm and schedule your service. Your service is not confirmed until this payment is received.

Final Payment: Remaining balances or ongoing retainer fees are due as specified in your service agreement.

Accepted Payment Methods: Credit card, debit card, ACH, and other methods as offered at the time of service.

Late Payment: Invoices not paid within 15 days of the due date are subject to a late fee of 1.5% per month (18% per annum) on the outstanding balance. The Company reserves the right to suspend or discontinue service for accounts with outstanding balances.

4. Cancellations and Rescheduling

Client Cancellations: You may cancel or reschedule strategy sessions or appointments without penalty with at least 48 hours advance notice. Retainer or monthly services require a 30-day written notice for cancellation unless otherwise specified in your service agreement. Cancellations mid-cycle will be billed for the current service period in full. No partial-month refunds will be issued.

Company Cancellations: The Company reserves the right to reschedule appointments or services due to unforeseen technical or operational issues. In such cases, we will provide as much advance notice as possible and reschedule at no additional cost to the client.

5. Access to Platforms

By scheduling a service, you represent that you have the legal authority to authorize work on your digital assets. You agree to provide necessary access to your platforms (e.g., website, Google Business Profile, CRM) required to perform the scheduled services.

6. Satisfaction and Disputes

The Company takes pride in delivering quality work. If you are dissatisfied with any aspect of the service provided, you must notify us in writing within 5 business days of service delivery. We will make reasonable efforts to address legitimate concerns. Claims submitted after this window may not be eligible for remedy.

7. Limitation of Liability

To the fullest extent permitted by law, the Company's total liability for any claim arising out of or related to our services shall not exceed the total amount paid by the client for the specific service giving rise to the claim. The Company shall not be liable for any indirect, incidental, consequential, or punitive damages.

8. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California. Any dispute arising out of or related to these Terms or our services that cannot be resolved informally shall be submitted to binding arbitration in California, in accordance with the rules of the American Arbitration Association. Nothing in this section prevents either party from seeking injunctive relief in a court of competent jurisdiction where appropriate.

9. Changes to These Terms

The Company reserves the right to update these Terms at any time. Material changes will be communicated via email or through a notice on our website. Continued use of our services following notification constitutes acceptance of the updated Terms.

Contact Information

The One Hour Contractor

Email: Support@theonehourcontractor.com
Phone: 805-338-7908