The Service CEO
Build a Business That Works Without You
You didn't start your business to become its busiest employee.
If you're a contractor or service business owner who feels trapped in the daily grind—constantly answering calls, solving problems, managing employees, and working long hours—you're not alone. Many business owners unknowingly create a job for themselves instead of building a business that can thrive without them.
Target Audience
Who This Book Is For
The Service CEO is written specifically for residential trade contractors and field service business owners at every stage of growth.
The Overworked Owner
Contractors who are working 60+ hours a week, putting out daily fires, and struggling to delegate responsibility to their team.
The Growing Contractor
Owners generating strong top-line revenue who want to protect their margins, fix cash flow bottlenecks, and build predictable profit.
The Future Seller
Business owners planning their exit strategy who need to reduce owner dependence and convert their company into a valuable, sellable asset.
Real Solutions
Problems The Service CEO Solves
Trapped in Daily Operations
Learn how to transition from being the primary lead technician to the chief executive officer of your business.
Unpredictable Cash Flow & Margin Leaks
Discover how to calculate fully burdened labor costs, overhead allocation, and job profitability so you stop undercharging.
Lack of Standard Operating Procedures
Implement crazy simple SOPs that ensure work is completed to your standards without you having to inspect every job.
Owner Dependence Killing Business Value
Build systems and referral relationships that allow the business to generate revenue and profit even when you take time off.
Core Frameworks
What You Will Learn
The Mindset Shift: How to move from working in your business to leading your business.
True Financial Clarity: The exact formulas needed to establish profitable pricing, overhead allocation, and healthy profit margins.
Systemization Secrets: How to turn complex field operations into repeatable 1-page SOPs and checklists.
Predictable Referrals: How to build trusted partnerships with non-competing trade owners to keep your schedule full without ad spend.
Leadership & Delegation: Practical strategies for empowering managers and technicians so accountability stays high.
Valuation Engineering: The key levers that increase the multiple and dollar value of your service company.
Core Principle
"A business that cannot run without you is not an asset—it is a job that owns you. The moment you replace chaotic heroics with simple, repeatable systems, you give your business the freedom to grow and give yourself the time to lead."
— Todd Shillington, The Service CEO
About the Author
Todd Shillington
Todd Shillington is the founder of The One Hour Contractor. Drawing from decades of real-world experience building companies, leading organizations, and helping entrepreneurs grow, Todd created the proven systems, leadership principles, and strategies that allow successful service businesses to scale without depending on their owners every minute of every day.
He created the Service CEO Toolbox and Trade Circle Network to provide the practical systems, tools, and community he wished every contractor had access to when building their own companies.
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What Readers Are Saying
"This book is the 'Game Changer' you have been looking for."
"If you are looking to take your business to a whole new level, then this book can be the start of doing just that and more. How do I know? That is exactly what Todd Shillington did for my business when I met him 10 years ago. He opened my eyes to some things I wasn't even aware of, because I 'didn't know what I didn't know.' He showed me the steps I needed to take to start making a difference in how I was marketing and handling things. At first I wasn't sure if what he was saying could work for my business, but he assured me that if I followed his lead, I would prove it to myself, and I did. My sales increased; things were streamlined to make it easier to deal with common issues, and the processes became easier to manage. Todd knows his 'stuff' because he's been there before and has figured out how to make it work."
Got Questions?
Frequently Asked Questions
Who is The Service CEO written for?
The Service CEO is written for residential contractors, trade business owners, and field service leaders who feel trapped in daily operations and want to transition from technician to CEO.
What formats is the book available in?
The Service CEO is available on Amazon in Kindle eBook, Hardcover, Paperback, and Audiobook formats.
How does the book connect to The One Hour Contractor tools?
The book outlines the core frameworks and principles of building a systemized service business. The Service CEO Toolbox provides the digital calculators, SOP templates, and dashboards to execute those frameworks directly in your business.
Where can I buy The Service CEO?
The book is published on Amazon and available for instant digital download or physical print delivery.
Ready to Stop Working IN Your Business and Start Leading IT?
Get your copy of The Service CEO on Amazon today and start building a profitable business that works without you.